What personal information is collected from visitors to our blog, website or app?
When ordering or registering on a Brain Sentinel Consumer Systems, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience. If you are concerned with sharing such information as an online activity, do not enter the information when prompted.
When is information collected?
Information is collected when you register, place an order, fill out a form or enter information on the website or app.
How is the information used?
Information collected when you register, make a purchase, sign up for the newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features may be used in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested;
- To improve our systems in order to better serve you;
- To allow us to better service you in responding to your customer service requests;
- To quickly process your transactions;
- To ask for ratings and reviews of services or products;
- To follow up with them after correspondence (live chat, email or phone inquiries); or
- Sold to Third Parties as disclosed herein.
How is information protected?
Brain Sentinel takes the protection of your PII seriously. We utilize servers that are monitored for malicious activity. These servers also provide special encryption capability to store your PII.
When connecting to our servers that handle any PII, the data is protected in transit using industry standard encryption methods (Transport Layer Security). Your PII data is encrypted end to end.
An external Payment Card Industry Data Security Standard (PCI-DSS) compliant payment gateway handles all Credit Card transactions. All transactions are processed through the gateway provider and are not stored or processed on Brain Sentinel servers.
Personal information is stored in servers on secured networks and is restricted to a limited number of persons who have special access rights to such systems. Such persons are trained and required to keep the information confidential. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. If you have shared your user id and /or password with another individual or have allowed another person access to your PII, you understand and agree that Brain Sentinel cannot control such a situation and is not responsible for the access you have given or the info you have shared with another party.
Are “Cookies” used?
Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. Unless you opt out, Cookies are used on the Brain Sentinel Consumer Systems.
Cookies are used to: (i) help remember and process the items in the shopping cart; (ii) understand and save user’s preferences for future visits; (iii) keep track of advertisements; and (iv) compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
If you turn Cookies off, you will still be able to order the product, but the system will not store your preferences.
Is information disclosed to Third Parties?
You agree when you provide information on this website that Brain Sentinel may sell, trade, or otherwise transfer to outside parties the information you provided.
Third-party products or services may be offered or included on our systems. These third-party sites have separate and independent privacy policies. Neither Brain Sentinel nor SeizureLink has any responsibility or liability for the content and activities of these linked sites and you should review the Privacy Policies for those websites.
We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our systems.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt-Out page or by using the Google Analytics Opt-Out Browser add-on.
There are various regulations which govern the use of online services. Below is a listing of some, but not all, of the current regulations.
California Online Privacy Protection Act (“CalOPPA”)
In accordance with CalOPPA, we agree:
- Users can visit our site anonymously;
You may change your personal information by emailing us, calling us, or logging into your account.
Does the site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does the site allow third-party behavioral tracking?
We do not allow third-party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
The Children's Online Privacy Protection Act (COPPA) puts parents in control of PHI for children under the age of 13. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online. We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles play a significant role in the development of data protection laws. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
We will notify you via email within 7 days of the alleged breach.
The Individual Redress Principle requires individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
The CAN-SPAM Act outlines the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions;
- Process orders and to send information and updates pertaining to orders;
- Send you additional information related to your product and/or service; and
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
In accordance with CAN-SPAM, we agree to:
- Not use false or misleading subjects or email addresses;
- Identify the message as an advertisement in some reasonable way;
- Include the physical address of our business or site headquarters;
- Monitor third-party email marketing services for compliance, if one is used;
- Honor unsubscribe requests; and
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, follow the instructions at the bottom of each email and we will promptly remove you from all correspondence.
Brain Sentinel Consumer Systems, LLC.
8023 Vantage Dr., Suite 216
San Antonio, Texas 78230