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Frequently Asked Questions

Don’t see your question here? Check out Klarna’s full FAQ page.

What is Klarna?

Klarna is a global payment solutions provider that works with retailers to provide customers the smoothest online shopping experience. Klarna is in over 100,000 online stores and has more than 60 million users globally.

www.klarna.com/us/what-is-klarna/

How does financing with Klarna work?

It’s simple! Shop at SeizureLink.com and choose Slice it to pay for your purchases over time. You will know if you are approved in seconds, before completing your purchase. If approved, you will receive an email confirmation from Klarna, and can manage your account at https://app.klarna.com/login.

What is Slice it?

Slice it is Klarna’s pay over time financing option, which is offered at the time of checkout. This affordable and highly flexible open-end line of credit is issued by WebBank in partnership with Klarna, and it allows you to pay for your purchases over time. View complete terms. 

Have more detailed questions about Slice It? Learn More About Slice it Here on Klarna's website.

What are my financing options using Slice it?

We are offering 2 financing options through Klarna's Slice it product.

1. ¨4 Interest-Free Installments¨ lets you pay in 4 equal installments. Select ¨4 interest-free payments¨ during checkout to split your purchase into 4 equal installments,
      • Your purchase is sliced into 4 equal card payments.
      • Your first payment is collected after your order is shipped. The remaining three are automatically collected every two weeks.
      • No credit check and no fees unless your scheduled payment fails. No impact on your credit score.
      • All scheduled payments are communicated to you by email and you can review your purchases by logging in at https://app.klarna.com/login

    View complete terms

    2. ¨No Interest If Paid In full Within 6 Months¨ lets you pay at your own pace. Pay only the minimum each month, or more to avoid interest. If you do not pay off the ¨No Interest If Paid In Full¨ balance before the expiration date, you will be charged the interest that accumulated since the transaction posting date at 19.99% APR. The amount of interest that has been accruing is tracked on the first page of your Klarna monthly statement.

    Will this affect my credit score?

    Slice it applications will take credit score and credit history into consideration when determining if the application is approved.

    Is my credit information shared with Brain Sentinel?

    No. All credit applications happen directly with Klarna and no credit information is shared with Brain Sentinel.  

    Are payment plans available with electrode auto renewal plans?

    No. All electrode auto-renewal plans require a credit card for payment.

    What happens if I pay with a payment plan and I want to return my device within 30 days?

    Just as with any other payment option, you have a 30-day money back return guarantee. Simply let us know and we will begin the return and refund process. If the inspection of your Monitor shows no damage, Klarna will refund the money you have paid to date, less the cost of shipping.

    What is the minimum purchase amount I can finance?

    You can finance purchases over $250.

    How can I reach Klarna?

    You can reach Klarna anytime at https://www.klarna.com/us/customer-service/ 

    Note: All financing options and practices are solely those of Klarna, Inc. To review their policies and representations, please go to the Klarna website.